Customer Service Representative

2 weeks ago


Palo Alto, California, United States Home Depot Full time
Job Description

Position Purpose:

As a Customer Service/Sales associate at Home Depot, you will provide exceptional customer service by actively seeking out customers to assess their needs and provide assistance. You will learn about products using our tools and provide information to customers to sell an entire project.

Key responsibilities include:

  • Greeting and qualifying customers
  • Recommending and closing sales
  • Maintaining in-stock condition of assigned areas
  • Ensuring a safe working and shopping environment

You will work in cooperation with your Department Supervisor and other associates in your department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental.

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.



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