Benefits Administration Assistant
4 days ago
Benefits Administration Assistant at Community Financial System, Inc.
About Us: BPAS is a leading provider of employee benefits administration services, supporting over 4,200 retirement plans and $115 billion in trust assets.
Job Description: We are seeking a Customer Service Representative to join our team. This role is responsible for responding to participant inquiries via phone or email in a professional manner.
Key Responsibilities:
- Respond to participant questions and inquiries via phone or email
- Develop and maintain knowledge of industry content and laws
- Collaborate with internal departments to provide assistance
- Become proficient with software applications used in the position
Requirements:
- Minimum 2-year degree in Business, Accounting, or related field preferred
- Customer service experience required, or a degree in lieu of experience
- Excellent communication and organizational skills
Compensation: $19.00 - $25.60 per hour, plus benefits including 11 paid holidays, paid vacation, medical, vision, and dental insurance, 401K with generous match, pension, tuition reimbursement, and banking discounts.
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