Operations Support Specialist
3 days ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at the United States Courts. As an Operations Support Specialist, you will provide exceptional customer service to the public, respond to case-related inquiries, and perform various tasks related to court records maintenance.
Key Responsibilities- Provide customer service at the front desk, responding to inquiries and providing information on filing procedures.
- Make summary entries of documents and proceedings on the electronic docket, ensuring accuracy and compliance with federal and local rules.
- Review documents for compliance and route copies to the proper office or person.
- Distribute orders, notices, and judgments when entered on the docket.
- Prepare and issue summons and warrants upon order of the court.
- Ensure statistical information is accurately reflected when a case is opened or closed.
- Assist in case management by ensuring the quality of all docket entries.
- Perform various tasks related to maintenance of court records, including opening mail, logging remittances, and preparing deposits.
- Minimum of two years experience in customer service, with experience working in a team environment.
- Strong verbal and written communication, organizational, and analytical skills.
- Proficiency in computer programs, including Adobe Acrobat and Microsoft Office.
- High school diploma or equivalent required, with a bachelor's degree preferred.
As an employee of the United States Courts, you will be entitled to benefits, including participation in the Federal Employees Retirement System, choice of a health benefit plan, dental, life insurance, long term disability, long term care, annual/sick leave, federal holidays, and periodic salary increases.
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Desktop Support Specialist
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Desktop Support Specialist
5 days ago
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IT Support Operations Specialist
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Customer Support Operations Specialist
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Operations/Business Support Specialist
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IT Support Specialist
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IT Support Specialist
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Technical Support Specialist
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IT Support Specialist
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Customer Support Specialist
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Network Support Specialist
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Healthcare Support Specialist
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