Current jobs related to IT Support Specialist - Dallas, Texas - BuzzClan

  • IT Support Specialist

    7 days ago

    Dallas, Texas, United States Desert IT Solutions Full time

    Job DescriptionDesert IT Solutions is seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to...

  • IT Support Specialist

    4 weeks ago

    Dallas, Texas, United States TeamLogic IT Full time

    Job Title: IT Support TechnicianWe are seeking a highly skilled and motivated IT Support Technician to join our team at TeamLogic IT. As an IT Support Technician, you will be responsible for providing technical support and assistance to our clients, ensuring the smooth operation of their IT systems and infrastructure.Key Responsibilities:Provide first...

  • IT Support Specialist

    2 weeks ago

    Dallas, Texas, United States TeamLogic IT Full time

    Job SummaryThe IT Support Technician role at TeamLogic IT is a challenging and rewarding opportunity for individuals who are passionate about technology and customer service. As a key member of our team, you will be responsible for providing technical support to our clients, ensuring the smooth operation of their IT systems, and delivering exceptional...

  • IT Support Specialist

    1 week ago

    Dallas, Texas, United States TeamLogic IT Full time

    Job Summary:We are seeking a skilled IT Technician to join our team at TeamLogic IT. As an IT Technician, you will be responsible for managing our clients' IT environments, ensuring system operation and functionality, and providing first contact support for incoming requests.Key Responsibilities:Provide first contact support for incoming requests via...

  • Net Production Support Specialist with SQL

    1 month ago

    Dallas, Texas, United States IT Vision Group Full time

    Job DescriptionThe IT Vision Group is seeking a highly skilled .Net Production Support Specialist with SQL to join our team.Key Responsibilities:Provide technical support for.Net applications and SQL Server databasesDevelop and implement solutions using.Net frameworks 3.5+Work with SQL Server 2008 R2+ and SSISCollaborate with the team to manage SLAs,...

  • Desktop Support Specialist

    1 week ago

    Dallas, Texas, United States IT Vision Group Full time

    Job OpportunityJob Title: Desktop Support and Field SupportLocation: Remote WorkDuration: Long-term ContractClient: McKessonJob DescriptionWe are seeking a skilled Desktop Support and Field Support professional to join our team at IT Vision Group.The ideal candidate will have experience in providing technical support for desktop systems and field support for...

  • IT Support Specialist

    7 days ago

    Dallas, Texas, United States TeamLogic IT, Dallas, TX Full time

    Job SummaryWe are seeking a highly skilled IT Support Technician to join our team at TeamLogic IT in Dallas, TX. As an IT Support Technician, you will be responsible for providing technical support to our clients, ensuring the smooth operation of their IT systems, and resolving technical issues in a timely and effective manner.Key ResponsibilitiesProvide...

  • Mortgage Banking Specialist

    2 weeks ago

    Dallas, Texas, United States IT Associates Full time

    Job Summary:We are seeking a highly skilled Mortgage Warehouse Specialist to join our team at IT Associates. As a key member of our financial services team, you will be responsible for file-level activity related to individual loan fundings, including file review, wire requests, and customer communication.Key Responsibilities:Confirm receipt of required...

  • Customer Service Engineer

    1 week ago

    Dallas, Texas, United States IT Concepts Full time

    Job SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide technical support to customers via...

  • Customer Service Engineer

    2 weeks ago

    Dallas, Texas, United States IT Concepts Full time

    Job DescriptionWe are seeking an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-personDiagnose and resolve technical issues with computer systems and equipmentAssist in the...

  • IT Support Specialist

    2 weeks ago

    Dallas, Texas, United States OSTechnical Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at OSTechnical. The ideal candidate will have a strong background in technical support and be able to provide exceptional customer service to our employees.Key Responsibilities:Provide technical support for desktops, laptops, and mobile devices.Configure...

  • IT Support Specialist

    2 weeks ago

    Dallas, Texas, United States OSTechnical Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at OSTechnical. The ideal candidate will have a strong background in technical support, with excellent communication and problem-solving skills.Job SummaryThe IT Support Specialist will be responsible for providing technical support to our employees,...

  • IT Support Specialist

    2 weeks ago

    Dallas, Texas, United States Roessel Joy Full time

    Job Title: IT Support Specialist Job Summary: Roessel Joy Technology is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our staff and ensuring the smooth operation of our technology systems. Responsibilities: * Provide technical support to staff...

  • IT Support Specialist

    2 weeks ago

    Dallas, Texas, United States Motion Recruitment Full time

    IT Support Specialist OpportunityWe are seeking an IT Support Specialist to join our team at a local law firm in Dallas, Texas. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our staff, including provisioning and reimaging laptops for new users. The ideal candidate will have strong written and verbal...

  • IT Support Specialist

    2 weeks ago

    Dallas, Texas, United States Roessel Joy Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Roessel Joy Technology. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our staff, ensuring that our technology infrastructure runs smoothly and efficiently.Key Responsibilities: Provide...

  • Data Integration Specialist

    2 weeks ago

    Dallas, Texas, United States IT Vision Group Full time

    Job OverviewIT Vision Group is seeking a skilled Data Integration Specialist to join our team.Key Responsibilities:Design and implement ETL processes to ensure data accuracy and integrity.Develop and maintain data pipelines to support business intelligence initiatives.Collaborate with cross-functional teams to identify and resolve data-related...

  • IT Support Specialist

    2 weeks ago

    Dallas, Texas, United States Motion Recruitment Full time

    {"title": "Technical Support Role", "description": "Motion Recruitment Partners is seeking a skilled Technical Support Specialist to join their team. As a Technical Support Specialist, you will be responsible for providing expert technical support to internal and external users. Responsibilities: * Provide technical support for Windows environment,...

  • IT Support Specialist

    2 weeks ago

    Dallas, Texas, United States Trinity Consultants Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Trinity Consultants. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems.Key Responsibilities:Provide technical support to employees via...

  • IT Support Specialist

    2 weeks ago

    Dallas, Texas, United States Jesuit College Preparatory School of Dallas Full time

    Job SummaryThe Jesuit College Preparatory School of Dallas seeks a skilled IT Support Specialist to join its Technology team. The successful candidate will be responsible for providing technical support to the school community, troubleshooting and resolving technical issues, and maintaining the school's technology infrastructure.Key Responsibilities Provide...

  • IT Support Specialist

    1 month ago

    Dallas, Texas, United States Parkland Health Full time

    Technical Support SpecialistParkland Health and Hospital System is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide Level 1/Level 1.5 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and...

IT Support Specialist

2 months ago

Dallas, Texas, United States BuzzClan Full time

Job Title : IT Support Specialist

Job Overview

BuzzClan, a leading business consulting firm, is seeking a skilled IT Support Specialist to join our team. As a key member of our IT support team, you will provide first-level technical assistance to internal and external users, troubleshoot hardware and software issues, and escalate more complex issues to higher-level support teams.

Responsibilities

IT Support

  • Respond to technical issues and provide timely resolutions to ensure minimal disruption to business operations.
  • Provide first-line support for hardware, software, and network-related issues, including troubleshooting and resolving basic technical issues.
  • Assist users with password resets, account lockouts, and access-related issues, ensuring seamless access to company resources.
  • Document issues, resolutions, and interactions in the ticketing system, maintaining accurate records for future reference.
  • Evaluate and escalate unresolved issues to Level 2 or higher-tier support when necessary, ensuring timely resolution.
  • Guide users through step-by-step problem-solving processes, providing clear and concise instructions for effective issue resolution.
  • Perform basic system updates and installations remotely or on-site, ensuring systems are up-to-date and running smoothly.
  • Monitor system alerts and proactively address potential issues, preventing downtime and ensuring business continuity.
  • Provide excellent customer service, following up to ensure user satisfaction and resolving any outstanding issues.
  • Maintain a knowledge base of technical procedures and solutions for future use, ensuring efficient issue resolution and minimizing the need for external support.
  • Support software applications, including Microsoft Office Suite, email clients, and other company-specific applications, ensuring seamless integration and functionality.
  • Adhere to SLAs (Service Level Agreements) and ITIL best practices, ensuring high-quality service delivery and meeting business expectations.
  • Perform remedial repairs on computers, laptops, printers, and other authorized peripheral equipment, ensuring minimal downtime and optimal system performance.
  • Stay up-to-date with emerging technologies and trends, applying this knowledge to improve service delivery and support.
  • Provide direct production support services for application users, responding to operational problems and ensuring timely resolution.
  • Support the various applications used by staff, ensuring seamless integration and functionality.

Qualifications

To be successful in this role, you will require:

  • A high school diploma or equivalent.
  • At least 1 year of IT-related help desk experience, with a strong understanding of hardware, software, and network-related issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse internal and external stakeholder groups.
  • A friendly presence, helpful attitude, and good interpersonal skills, with the ability to work well with others.
  • Above-average Microsoft Office skills, including Word, Excel, and other applications.
  • The ability to train end users on frequently asked technical issues, ensuring seamless knowledge transfer.
  • Good problem-solving skills, with the ability to visualize a problem or situation and think abstractly to solve it.
  • The ability to lift 10 to 25 lbs. throughout the day, with the physical ability to work in a fast-paced environment.