Multilingual Client Service Coordinator

1 day ago


Wichita, Kansas, United States Mass Markets Full time

Mass Markets is a dynamic and fast-paced environment that requires strong communication skills to provide exceptional service to clients from diverse backgrounds. As a Bilingual Customer Service Representative, you will be the primary point of contact for clients, handling inbound and outbound calls in a professional and timely manner.

Key Responsibilities:
  • First Call Resolution: Ensure that client issues are resolved on the first call through effective problem-solving and excellent communication skills.
  • Client Advocacy: Act as an advocate for clients, providing solutions and support to meet their needs.
  • Collaboration: Work closely with other departments to resolve complex issues and improve overall client experience.

As a valued member of our team, you will have the opportunity to grow and develop your skills in a supportive and inclusive environment. We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, and a comprehensive benefits package.



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