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Manufacturing Suite Coordinator

4 weeks ago

North Hampton, New Hampshire, United States Lonza Full time
Job Title: Manufacturing Suite Point of Contact

Join Lonza as a Manufacturing Suite Point of Contact and take on a critical role in supporting the production suite. As a key member of our team, you will be responsible for providing essential duties to support the respective production suite, Supervisor, and Manager.

Key Responsibilities:
  • Act as a controller, providing on-the-floor support for the respective area, Supervisor(s), and Manager.
  • Work cross-functionally with Scheduling to identify and plan for non-routine suite and equipment windows needed for Engineering work, validation, etc.
  • Coordinate and approve Mfg. support department requests for work in the suite, including calibration, facilities/suite maintenance, elastomer team, etc.
  • Provide response to MSAT/Customer process-related inquiries.
  • Manage resin, mesh, and membrane management, including cycle counts, scrap form completion, and disposal.
  • Oversee MFG process-specific change controls, CAPA's, Laboratory Investigation Reports (LIR), and Validation activities.
  • Own the suite-specific planning schedule and plan changeover, packing/unpacking activities, and restores (as applicable for the area).
  • Coordinate PMOP work across shifts.
  • Collaborate with area leaders to ensure resources are available to support deliverables at requested times.
  • Support immediate triage response and aide in troubleshooting.
  • Attend cross-functional meetings to provide input into the path forward.
  • Own immediate Mfg. follow-up actions, including batch record redlines.
  • Provide detailed communication to the suite and provide input into deviation investigation.
  • Supported by the Manager, own and drive major investigations (contaminations, CPP failures, etc).
  • Perform risk assessments and/or justifications for forward processing, when applicable.
  • Perform administrative tasks, including attending shift exchange and daily production meetings, sending/receiving emails, training, etc.
Requirements:
  • Able to make unbiased, accurate, and timely decisions utilizing vast operational and process knowledge and experience.
  • Considers the width and depth of the respective issue, the potential impact to the product, business, customer (internal and external), and schedule; considers all options for solutions, including risks, pros, and cons, and full impact before making a decision.
  • Is engaged in identifying, promoting, and implementing operational improvements; focused on key business drivers meant to create efficiencies, consistency, quality, right first time, and reduce costs.
What We Offer:
  • Able to plan, prioritize, and deliver to schedule; understands standard times required to complete tasks and is able to create realistic timelines to deliver to.
  • Utilizes organizational tools to ensure milestones and associated deadlines are being met; escalates or ensures risk mitigation is in place if not met.
  • Able to understand the big picture and creates schedules that support it; works directly with the Supervisor to ensure planning schedule workload is appropriate and can be managed with the available resources, and other production needs.
  • Focused on right first time, creating systems and implementing improvements that meet high quality standards to deliver excellence during execution.
How You Will Thrive:
  • Maintains an open mindset, treating change as an opportunity for learning and growth; in the respective area.
  • Challenges what has been done in the past and seeks to identify and implement a new and more efficient way of working.
  • Avoids short-term fixes and focuses on removing barriers to create long-term solutions.
  • Engages with cross-functional teams to influence decisions, ensuring the best decision is made for Mfg., the process, and the business.
  • Able to quickly identify and resolve potential setbacks associated with new systems, schedules, and the triage of events; understands the bigger picture outside of the area of expertise.
  • Takes personal responsibility for change; embraces new initiatives, speaks positively of them, and manages the message to communicate the benefit.
Collaboration:
  • Works as a member of various teams, across shifts, and with all support departments; actively participates and is committed to the team and the success of the team.
  • Seeks to transfer knowledge across shifts and support functions; educates individuals on the 'why's' to promote a deeper understanding.
  • Actively seeks different perspectives through a broad network of team members, peers, and support departments.
  • Acts as a champion of Manufacturing and business core values; influencing behaviors, attitudes, and actions.
  • Able to be convincing and influential when presenting ideas and solutions to achieve the best result for Mfg. and the business; drives to get resolution and support from peers, Management, and support functions.
Leadership:
  • Takes accountability for own actions and decisions; avoids placing blame or making excuses and learns from experience to avoid future recurrence.
  • Leads by example in all core values and beliefs; demonstrates high integrity, strong GMP principles, safe, and engaging working environment.
  • Promotes a positive work environment, even in the face of adversity; remains focused on solutions instead of roadblocks, and works to instill this mindset into others.