Casino Shift Manager Position

1 month ago


Natchez, Mississippi, United States Magnolia Bluffs Casino Full time
Job Title: Casino Shift Manager

We are seeking a highly skilled and experienced Casino Shift Manager to join our team at Magnolia Bluffs Casino. As a key member of our gaming floor management team, you will be responsible for ensuring the smooth operation of our casino, providing exceptional customer service, and maintaining a safe and secure environment for our guests.

Key Responsibilities:
  • Manage the gaming floor, ensuring all areas are properly staffed and equipped to provide an exceptional guest experience.
  • Monitor and enforce compliance with company policies, state gaming regulations, and federal laws.
  • Develop and implement strategies to improve customer satisfaction, increase revenue, and enhance the overall gaming experience.
  • Collaborate with other departments, including security, marketing, and hospitality, to ensure seamless operations and effective communication.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and performance.
  • Conduct regular audits and reviews to ensure compliance with company policies and procedures.
  • Identify and address any issues or concerns that may impact the gaming floor or guest experience.
Requirements:
  • High school diploma or equivalent required; degree in hospitality, business, or a related field preferred.
  • Minimum 2 years of experience in a casino management role, with a strong background in table games and slot operations.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
  • Knowledge of state gaming regulations and federal laws.
  • Ability to obtain a Mississippi gaming license.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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