Innovation and Technology Specialist

4 weeks ago

Framingham, Massachusetts, United States The TJX Companies , Inc. Full time

Job Summary

The Sr. Innovation and Technology Specialist will act as a primary partner with IT for all aspects of technology, including new stores, systems conversions, testing, pilots, and roll-outs. This role will support the research, investigation, testing, and potential application of innovation and technology to enhance customer experience and profit through improving operational processes, identifying efficiencies, optimizing labor costs, and implementing new and innovative ways to operate stores.

Key Responsibilities

  • Conduct feasibility analysis on the applicability of innovation and technology products and vendors in HomeGoods and Homesense stores to achieve stated objectives.
  • Analyze the applicability of innovation, determine equipment requirements, and estimate required capital and savings for broad implementation, ROI, and business case justification.
  • Support the prototyping, testing, and pilot studies of automation pre-implementation, working directly with key positions in Store Operations, IT, Engineering, Facilities, Finance, Transportation, GS&P, and Distribution Services to develop the business case for justification and coordinate the pilots and implementation of new technology for the net benefit of stores.
  • Develop the testing criteria for automation pilots and conduct pilot audits to ensure implementation criteria are achieved prior to network implementation, as well as develop and assist in the plans for training of the new technology once implementation is approved.
  • Develop and conduct post-implementation audits to verify that financial and capacity results were achieved, and support the development of post-implementation reporting for monitoring of technology effectiveness and impact.
  • Support the reporting to Sierra/TJX leadership on project status for all automation projects phases and progress against milestones, and areas include all store systems; Register POS, markdowns, Back Office Applications, Work Force Management, IT hardware, and Learning platforms.
  • Complete special projects as assigned, including purchasing of materials, software, or equipment required for testing, determination and triage of applicable technology vendors, technology and vendor selection research and recommendations, and responsible for accurate business case development, background source data, and justification for technology capital.
  • Implement most effective reporting mechanisms for project management and critical decision-making information, and support the creation of project management plans and annual budgets for review by Senior Leadership.

Requirements

  • 2-4 years' experience in capital justification, best practices, process engineering, and project management, preferably in a Store Operations or Store Management role.
  • Bachelor's Degree or equivalent experience.
  • Project Management Certification (PMI) is a plus.
  • Six Sigma experience or exposure at a Green Belt level.
  • Deep knowledge of Store Operations.
  • Strong presentation skills.
  • Deep knowledge of IT and systems relative to stores and store technology.
  • Excellent written and verbal communication skills.
  • Strong influencing skills.
  • Strong knowledge/use of Microsoft suite of products (Word, Excel, PowerPoint, etc.).

Benefits

  • Competitive Pay.
  • Hybrid Work Environment.
  • Weekly paychecks.
  • Paid time away.
  • Programs to support environment and corporate responsibility.
  • TAAP - TJX Associate Assistance Programs.
  • Associate Discount.
  • Career Development Opportunity.
  • Be a part of an inclusive team.

This position has a starting salary range of $72,100 to $91,800 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is hybrid and required being in the Framingham, MA office 2 days per week, it is not open to remote.

Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people who work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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