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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Line Service Associate to join our team at Great Western Restaurants, Inc. dba Golden Corral. As a Line Service Associate, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and organized work environment.
Key Responsibilities:
- Guest Service: Greet guests warmly and ensure they feel welcome and valued throughout their dining experience.
- Menu Knowledge: Be knowledgeable about our menu offerings and able to describe them to guests in a clear and concise manner.
- Order Processing: Process orders accurately and efficiently, handling payments and ensuring that guests receive their orders in a timely manner.
- Inventory Management: Ensure that line products are always available and well-stocked, and report any inventory discrepancies to management.
- Teamwork: Collaborate with other team members to ensure seamless service and maintain a clean and organized work environment.
- Communication: Communicate effectively with guests, team members, and management to ensure that all needs are met and expectations are exceeded.
Requirements:
- Excellent Communication Skills: Ability to communicate effectively with guests, team members, and management.
- Strong Customer Service Skills: Ability to provide exceptional service to guests and ensure a positive dining experience.
- Basic Math Skills: Ability to handle cash and process orders accurately.
- Teamwork: Ability to work collaboratively with other team members to achieve common goals.
What We Offer:
- Competitive Pay: Competitive hourly rate and opportunities for advancement.
- Benefits: Medical, dental, and vision insurance, as well as 401(k) and other benefits.
- Opportunities for Growth: Opportunities for career growth and development within the company.
