Customer Service Representative

2 weeks ago


Rapid City, South Dakota, United States Jeff Johnson Full time
Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Responsibilities:
  • Establish and maintain strong relationships with clients through regular communication and follow-up
  • Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely manner
  • Use a customer-focused approach to educate clients about insurance options and provide personalized solutions
  • Collaborate with internal teams to ensure seamless service delivery and meet client needs
Qualifications:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
  • Proven customer service experience, with a focus on delivering exceptional results
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines
  • Strong problem-solving skills, with the ability to think critically and creatively
Benefits:
  • Competitive hourly pay, plus commission/bonus opportunities
  • Opportunities for growth and advancement within the company
  • Paid time off, health benefits, and valuable career-building experience

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

We help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.



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