Customer Service Representative/Account Assistant

2 weeks ago


Rapid City, South Dakota, United States Western Dakota Insurors Inc Full time
Job Description

We are seeking a highly motivated and organized individual to join our customer service team as a Customer Service Representative/Account Assistant. This role will be responsible for processing policy change requests, maintaining accurate database information, and providing exceptional customer service.

The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and be willing to learn and grow with our company.

Responsibilities

  • Assist Account Managers and Producers to service their book of business
  • Maintain direct contact with clients to ensure they receive the best service
  • Maintain communication with underwriters
  • Market agency clients to insurance companies
  • Handle policy changes, proposals, quote reviews, and rating duties

Requirements

  • Must be willing to obtain a property and casualty license
  • High School Diploma required
  • Post-secondary degree preferred
  • Strong organizational and time management skills
  • Effective verbal and written communication skills
  • Professional office and phone etiquette

Benefits

  • Annual Base Salary Based on Experience
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Parental Leave
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Retirement Plan
  • Evenings Off
  • Hands on Training


  • Rapid City, South Dakota, United States Western Dakota Insurors Inc Full time

    Customer Service Representative/Account AssistantWe are seeking a highly motivated and organized individual to join our customer service team as a Customer Service Representative/Account Assistant. This role will be responsible for processing policy change requests, maintaining accurate database information, and providing exceptional customer service.The...


  • Rapid City, South Dakota, United States Adecco Full time

    Job OpportunityAdecco is seeking highly skilled Customer Service Representatives to join our team in Pennington, NJ. This role offers a competitive hourly rate of $21.00 and a comprehensive benefits package, including medical, dental, vision, and 401(k) options.As a Customer Service Representative, you will be responsible for handling inbound and outbound...


  • Rapid City, South Dakota, United States Coca-Cola Bottling Company High Country Full time

    Job Title: Customer Care RepresentativeCoca-Cola Bottling Company High Country is seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a key member of our Business Support Services Team, you will be responsible for providing exceptional customer service to both internal and external customers.Key...


  • Rapid City, South Dakota, United States Coca-Cola Bottling Company High Country Full time

    Customer Care Representative Job DescriptionCoca-Cola Bottling Company High Country is seeking a highly skilled Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to all external and internal customers, utilizing your in-depth knowledge of Company products and...


  • Rapid City, South Dakota, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment to the highest standards.Responsibilities:Assist...


  • Rapid City, South Dakota, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...


  • Rapid City, South Dakota, United States Enterprise Holdings Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the Rapid City Regional Airport. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience for all...


  • Rapid City, South Dakota, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you'll be the face of our exceptional service, ensuring customers receive the help they need on their journeys. Your responsibilities will include inspecting and maintaining...


  • Rapid City, South Dakota, United States Holiday Companies Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...


  • Rapid City, South Dakota, United States Holiday Companies Full time

    We are seeking a skilled Customer Service Representative to join our team at Holiday Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and making purchase suggestions to customers.Key Responsibilities:Greet customers and provide a positive shopping experienceOperate...


  • Rapid City, South Dakota, United States U-Haul Full time

    Customer Service Representative RoleAre you a people person looking for a new challenge? U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, inspecting and maintaining equipment, and assisting customers...


  • Rapid City, South Dakota, United States Jeff Johnson Full time

    Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business...


  • Rapid City, South Dakota, United States Matt Mccormick - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Matt McCormick - State Farm Agent.Job SummaryThis role involves establishing strong relationships with customers, providing prompt and accurate service, and educating them about insurance options. The ideal candidate will...


  • Rapid City, South Dakota, United States Black Hills Federal Credit Union Full time

    Job Title: Member Services RepresentativeBlack Hills Federal Credit Union is seeking a highly skilled Member Services Representative to join our team. As a Member Services Representative, you will be responsible for providing exceptional customer service to our members via phone, email, and in-person interactions.Key Responsibilities:Assist members with...


  • Rapid City, South Dakota, United States The UPS Store #1884 Full time

    The UPS Store #1884 is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service to all walk-in customers and telephone inquiries.Key Responsibilities:Deliver outstanding customer service to all customers,...


  • Rapid City, South Dakota, United States The UPS Store #1884 Full time

    Job SummaryThe UPS Store #1884 is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and...


  • Rapid City, South Dakota, United States Sky Dine, Inc. Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Sky Dine, Inc. located in the Rapid City Regional Airport. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience through friendly conversation and a smile.Key Responsibilities:Provide...


  • Rapid City, South Dakota, United States Enterprise Holdings Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Rapid City Regional Airport location.Key ResponsibilitiesProvide exceptional customer service by greeting customers in a professional and friendly mannerOffer additional customer assistance by providing directions,...


  • Rapid City, South Dakota, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests.Handle...


  • North Sioux City, South Dakota, United States Premier, Inc. Full time

    About the Role:We are seeking a highly skilled and professional Customer Service Representative to join our team at Premier Bankcard. As a Customer Service Representative, you will be responsible for answering inbound calls about our products and services, understanding policies and procedures used for daily operations, and taking accountability for customer...