Veterinary Client Service Specialist
1 week ago
Veterinary Client Service Specialist
Join our dynamic team at Redstonevet as a Veterinary Client Service Specialist. We are a thriving veterinary clinic in need of enthusiastic and compassionate front desk personnel. This is a full-time role with a competitive compensation range of $14-18/hr DOE. Our ideal candidate possesses a strong background in customer service and is eager to contribute to a positive client experience.
Key Responsibilities:
- Be the first point of contact for clients, ensuring a welcoming atmosphere.
- Manage appointment scheduling and client communications through various platforms.
- Maintain an organized and inviting lobby area.
- Process client transactions and manage prescription refills.
- Provide basic pet health information and document client interactions in our digital records.
Essential Qualifications:
- Exceptional communication and interpersonal skills.
- Strong phone etiquette and computer proficiency.
- Empathy and compassion towards both clients and their pets.
- Ability to multitask effectively in a fast-paced environment.
- Quick learner with a willingness to understand veterinary terminology.
- Positive attitude and adaptability to changing situations.
What We Offer:
- Competitive salary and benefits package.
- Pet daycare and boarding allowances.
- Paid time off and comprehensive medical and dental insurance.
- 401(k) plan with company matching.
- Discounted veterinary services for your pets.
- Opportunities for paid training and professional development.
- Pathways for leadership and career advancement.
- Employee recognition programs and team-building activities.
We are excited to welcome a new member to our team who shares our commitment to exceptional client service and animal care.
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