Customer Service Representative
3 days ago
About Redstonevet
We are a rapidly growing veterinary clinic seeking a compassionate and motivated front desk staff to join our team. As a customer-focused organization, we strive to provide exceptional service to our clients and their pets.
Job Summary
We are looking for a skilled Client Service Representative to respond to client inquiries, schedule appointments, and provide administrative support to our veterinary team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment.
Key Responsibilities
- Respond to client inquiries and provide exceptional customer service
- Schedule appointments and manage client records
- Provide administrative support to the veterinary team
- Maintain a clean and organized lobby area
- Refill prescriptions and answer basic pet health questions
- Record client conversations and notes in the digital medical record
Requirements
- Excellent communication and interpersonal skills
- Superior phone skills and ability to multitask
- Computer savvy and ability to learn new software
- Compassion and empathy for clients and their pets
- Ability to work in a fast-paced environment and adapt to changing situations
Benefits
- Competitive pay and benefits package
- Pet daycare benefits and pet boarding allowance
- Paid time off and medical and dental insurance
- 401(k) with company match and discounted veterinary care
- Paid education and training opportunities and rapid leadership/monetary growth opportunities
Location
Littleton, Colorado
Compensation
$14-18/hr DOE
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