Assistant General Manager
1 week ago
About Wendy's
Wendy's is a fast-food restaurant chain that prides itself on serving high-quality food to its customers. As a Restaurant Manager, you will play a crucial role in ensuring that our restaurants meet the highest standards of quality, service, and cleanliness.
Key Responsibilities
- Restaurant Operations
- Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and customer service.
- Ensure that all restaurant systems and procedures are followed to maintain high-quality food and service.
- Team Management
- Recruit, train, and develop a high-performing team of restaurant staff.
- Provide coaching and feedback to staff to ensure they meet performance expectations.
- Customer Service
- Ensure that all customers receive excellent service and have a positive experience in the restaurant.
- Address customer complaints and concerns in a timely and professional manner.
- Business Development
- Develop and implement strategies to increase sales and revenue.
- Identify opportunities to improve restaurant operations and implement changes to drive business growth.
What We Offer
- Competitive Compensation
- Benefits Package
- Opportunities for Advancement
Requirements
- Education
- Bachelor's degree in Business Administration or related field.
- Experience
- At least 6 months of experience in the restaurant industry.
- Skills
- Strong leadership and management skills.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
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