Customer Service Team Lead

3 weeks ago


Danville, Illinois, United States Kroger Family of Companies Full time

Key Responsibilities:

  • Deliver exceptional customer service to create a positive shopping experience.
  • Establish and maintain a safe and clean store environment.
  • Lead and motivate team members to provide excellent customer service.
  • Collaborate with Shift Leaders and Store Managers to achieve sales and customer satisfaction goals.

About This Role:

This role is responsible for overseeing the customer service team and ensuring that customers receive a high level of service. The ideal candidate will have excellent communication and leadership skills, and be able to work effectively in a fast-paced retail environment.


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