Customer Service Transformation Manager
4 weeks ago
Job Title: Customer Service Transformation Manager
Job Summary:
We are seeking a highly skilled Customer Service Transformation Manager to join our team at Viscofan. The successful candidate will be responsible for implementing all activities and changes related to the Company Transformation Project and other related projects.
Key Responsibilities:
- Learn and understand basic CSR activities, including customer master data, order entry, follow-up, and expediting, pricing and invoicing, Navision for claims, samples, analysis, and other supply chain tools.
- Lead and follow up on projects/action items, report on progress via email, word, and PowerPoint.
- Travel between Montgomery, AL, and Danville, IL, on a regular basis.
Requirements:
- High School Diploma or equivalent, college degree a plus.
- 3 years of inside sales experience for a manufacturing company.
- Specialized knowledge in the food/meat/casing industry a plus.
- Skills in SAP, Microsoft Outlook, Excel, Word, and PowerPoint.
- Abilities to communicate well, be friendly, professional, and a team player, with good time management and organizational skills.
- Bilingual (English/Spanish) a plus.
- Project management skills a plus.
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