Patient Service Representative

4 weeks ago

Carmel, Indiana, United States UnitedHealth Group Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office.

Key Responsibilities:

  • Greet patients and obtain accurate and updated patient information.
  • Perform insurance verification and file and maintain medical records.
  • Confirm and schedule appointments, and answer telephone calls promptly and courteously.
  • Collect co-pays or outstanding balances on the date of service.
  • Perform referral documentation and other duties as assigned.

What We Offer:

  • Competitive base pay and a comprehensive benefit program.
  • Performance rewards and a management team who demonstrates their commitment to your success.
  • Opportunities for career development and advancement.

Requirements:

  • High School Diploma/GED (or higher).
  • 1+ years of experience working within a medical front office position.

Preferred Qualifications:

  • Knowledge of EMR (Electronic Medical Records) software.
  • Proficient in typing, 50-60 wpm and Microsoft Office.
  • Previous experience and knowledge with medical terminology.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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