Customer Service Representative
4 days ago
**Job Summary:**
CorVel is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, patients, and providers via email, fax, telephonic, or written correspondence.
**Key Responsibilities:**
- Address client, patient, and provider inquiries in a timely and professional manner.
- Gather information from clients, patients, and providers to input into our system for scheduling appointments.
- Provide quality telephonic and email customer service, including inbound and outbound messages.
- Respond to daily emails and correspondence in a timely and professional manner.
- Meet productivity and quality standards.
**Requirements:**
- High school diploma or equivalent.
- Customer service experience.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
**What We Offer:**
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- Opportunities for career advancement.
**About CorVel:**
CorVel is a national provider of industry-leading risk management solutions for the workers compensation, auto, health, and disability management industries. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.
**Equal Opportunity Employer:**
CorVel is an equal opportunity employer and complies with ADA regulations as applicable.
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