Patient Service Representative

4 days ago


Carmel, Indiana, United States Axia Women's Health Full time
Job Summary

We are seeking a Patient Service Representative to join our team at the Carmel Care Center in Carmel, IN. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support to our patients and medical staff.

Key Responsibilities
  • Greets patients and visitors, and assists and directs them accordingly.
  • Answers telephone calls and routes them appropriately.
  • Explains financial requirements to patients and collects and records copays as required.
  • Performs registration functions for new and existing patients.
  • Schedules patient appointments and finalizes patient schedules for the previous day.
  • Maintains confidentiality regarding all patients.
  • Adheres to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
Requirements
  • High School Diploma/GED is required.
  • Ability to adapt to changing priorities and business needs.
  • Flexibility and ability to work in a fast-paced environment.
  • Excellent customer service skills.
  • Ability to work 40 hours per week.
Benefits
  • Full-time benefit-eligibility beginning the first of the month after hire.
  • Immediate 401(k) matching contribution with no vesting period.
  • Generous PTO offering with additional time off for volunteering.
  • Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay.
  • Access to Axia providers at little to no cost through Axia's medical insurance.
  • Axia-paid life insurance, short term and long term disability.
  • Free counseling for colleagues and family members, including parents and parents-in-law.
  • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more.


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