Customer Service Representative

17 hours ago


Carmel, Indiana, United States Michael's Inc Full time

Customer Service Role at Michaels

As a Customer Service representative at Michaels, you will be responsible for providing exceptional customer service to our valued customers. Your key responsibilities will include:

  • Assisting customers in finding the products they need and providing a positive shopping experience
  • Delivering fast and friendly checkout experiences
  • Educating customers on our Voice of Customer (VOC) survey and engaging them on the benefits of our Rewards program
  • Completing enrollments and providing a seamless customer experience

About Michaels

Michaels is a leading arts and crafts retailer dedicated to inspiring creativity and providing exceptional customer service. We are committed to creating a positive and inclusive work environment that values diversity and promotes growth and development.



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