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Contract Patient Services Representative
2 months ago
Job Summary: We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Experis. As a key member of our dental clinic, you will be responsible for providing exceptional customer service to patients, managing daily clinic operations, and ensuring seamless patient experiences.
Key Responsibilities:
- Customer Service: Provide first-level customer service to patients, including greeting, routing, and record maintenance.
- Operations Management: Monitor daily clinic operations, assign and review work of student and/or casual employees, and maintain student and patient appointment books.
- Patient Scheduling: Schedule follow-up examinations, ensure proper processing of health-related transactions, and calculate payments.
- File Maintenance: Update and maintain files and records, and provide suggestions to improve existing policies and procedures.
- Specialized Knowledge: Handle inquiries requiring additional investigation and/or specialized knowledge.
About Experis: As a leading global workforce solutions company, Experis helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
