Front Desk Ambassador

3 days ago


St Petersburg, United States Wallace Welch & Willingham Full time
Job Summary

We are seeking a highly skilled and enthusiastic Front Desk Representative to join our team at Wallace Welch & Willingham. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our team members in a fast-paced office environment.

Key Responsibilities
  • Customer Service: Greet guests with a warm smile and provide a high level of service, ensuring a positive experience for all visitors.
  • Front Desk Operations: Manage the front desk area, including answering calls, forwarding messages, and maintaining a clean and organized workspace.
  • Administrative Support: Assist team members with various tasks, such as preparing welcome signage, monitoring visitor access, and maintaining conference room calendars.
  • Communication: Develop strong relationships with team members, supervisors, and managers, and maintain open communication channels to ensure seamless collaboration.
  • Organizational Skills: Maintain electronic and paper files in an orderly and up-to-date manner, and become familiar with and follow agency guidelines, policies, and procedures.
Requirements
  • Education: High school diploma or general education degree (GED) required.
  • Experience: Customer service experience and/or training preferred.
  • Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Physical Demands: Regularly required to sit, use fingers and hands to handle and feel, and frequently required to stand and walk.
Why Join Our Team?
  • Competitive Compensation: We offer a competitive compensation package, including a salary and benefits.
  • Great Benefits: Enjoy a comprehensive benefits package, including medical, dental, vision, life, and disability insurance.
  • Paid Time Off: Receive paid time off and holidays to recharge and relax.
  • 401(k) with Employer Match: Participate in our 401(k) plan with employer match.
  • Paid Continuing Education: Engage in paid continuing education opportunities to enhance your skills and knowledge.
  • Quarterly Outings: Enjoy quarterly outings with your colleagues to build relationships and have fun.

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