Restaurant Operations Manager
2 days ago
Restaurant Operations Manager
We are seeking a highly skilled Restaurant Operations Manager to join our team at Bento Asian Kitchen and Sushi. As a key member of our management team, you will be responsible for upholding superior guest services and ensuring absolute customer satisfaction.
Key Responsibilities:
- Uphold superior guest services and ensure absolute customer satisfaction
- Assist with the hiring process, training and development of all employees
- Oversee creation of effective employee schedules that maintain coverage at peak times and minimize labor costs
- Knowledgeable in all departments with the ability to perform essential tasks and assist in any position when necessary or required
- Support the Store Manager in maintaining set budgets, reaching sales and quality goals
- Maintain a positive work environment
- Ensure all food items are prepared and served according to Bento standards of quality, consistency, portion and timeliness
Requirements:
- Experience as a Department Lead at Bento Kitchen + Sushi, or 2+ years management within the food and beverage industry
- Completely cross-trained in all departments
- Computer proficiency: able to correspond effectively via email and text, and perform data input
- Experience with Google Suite is preferred, but similar experience will be considered
- Commitment to continuous learning and growth
- Able to remain calm and communicate effectively during stressful situations
- Able to hear, see and speak
- Maintain a clean and professional appearance
- Able to withstand a 12+ hour workday
- Able to lift a minimum of 50 lbs.
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