Restaurant Operations Manager

1 month ago


Boca Raton, Florida, United States IHOP Full time
Restaurant Operations Manager

IHOP is seeking a highly motivated and experienced Restaurant Operations Manager to lead our team in delivering exceptional customer experiences and driving business results.

Key Responsibilities:

  • Assist in achieving budgeted sales and profits through effective inventory management and labor control.
  • Develop and maintain strong relationships with restaurant employees, corporate, and regional teams to ensure seamless operations.
  • Implement the Restaurant Training Program to enhance unit operations and guest satisfaction.
  • Collaborate with the General Manager to execute annual financial, local marketing, and guest service objectives.
  • Ensure compliance with federal, state, and local regulations.
  • Recruit, train, and retain top talent to drive business success.
  • Manage inventory, supplies, and equipment to maintain optimal restaurant conditions.
  • Ensure safety and sanitation practices are upheld according to federal, state, and local regulations.
  • Complete administrative duties and reports as assigned.

Supervisory Responsibilities:

  • Directly supervise team members at assigned units.
  • Assist the General Manager in overall direction, coordination, and evaluation of Company units.
  • Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
  • Interview, hire, and train team members.
  • Plan, assign, and direct work; appraise performance, reward, and set performance expectations.

Qualifications:

To succeed in this role, you must possess:

Education and/or Experience:

A high school diploma or equivalent, and two to four years of related experience and/or training, or an equivalent combination of education and experience.

Certificates, Licenses, Registrations:

A valid driver's license is required for Company business.

Physical Demands:

This role requires standing, walking, and sitting, as well as using hands to reach, grasp, handle, or feel objects, tools, or controls. You will regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.

Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. We've seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP. Because we know the shortest distance between two people is a smile.



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