Healthcare Customer Service Associate

2 weeks ago


Hinsdale, Illinois, United States Illinois Bone and Joint Institute LLC Full time
Position Overview

Illinois Bone and Joint Institute LLC is seeking dedicated individuals for the role of Patient Service Representative. This position is essential in providing exceptional service to our patients in a dynamic healthcare environment.

Key Responsibilities:
  • Manage incoming patient inquiries and assist with appointment scheduling.
  • Register patients efficiently and ensure accurate collection of co-pays and outstanding balances.
  • Perform various clerical tasks, including filing and maintaining patient records.

We offer a competitive salary and opportunities for professional growth within our organization.

Qualifications:

The ideal candidate will possess:

  • A high school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Basic computer proficiency and attention to detail.
  • The ability to thrive in a fast-paced setting.

Previous experience in customer service, particularly in a healthcare setting, is preferred. Familiarity with EPIC software is advantageous.



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