Healthcare Support Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Patient Service Representative to join our team at NorthShore University HealthSystem. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and support to our patients and families.
Key Responsibilities:
- Provide excellent customer service to patients, families, and healthcare providers
- Manage patient registration, scheduling, and billing processes
- Respond to patient inquiries and resolve issues in a timely and professional manner
- Collaborate with healthcare teams to ensure seamless patient care
- Maintain accurate and up-to-date patient records
- Perform data entry and other administrative tasks as needed
Requirements:
- High School diploma or equivalent required; Associate's degree in Business Administration or related field preferred
- 2+ years of experience in a healthcare setting, preferably in patient registration, scheduling, or customer service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of Microsoft Office Suite
- Bilingual skills a plus
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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