Centralized Support Specialist
7 days ago
We are seeking a highly skilled Centralized Support Specialist to join our team at TEKsystems. As a Centralized Support Specialist, you will be responsible for providing exceptional customer service to patients and their families, navigating complex healthcare systems, and ensuring seamless access to quality care.
Key Responsibilities:- Manage phone and message inquiries from patients and their care partners, including insurance, billing, and appointment management.
- Navigate or learn all things healthcare, including medical records, authorizations, referrals, and coordinating care among members' care partners.
- Collaborate with providers and operations team members to complete urgent tasks.
- Use impeccable communication skills to ensure a positive virtual experience for patients.
- Master our technology suite, including Slack, Google Suite, Zoom, and our Electronic Medical Record System, to interact with team members and patients.
- Minimum 1 year of high-volume contact center experience and 1 additional year of direct customer service experience, or 2 years of high-touch, patient-facing healthcare service roles.
- Strong written and verbal communication skills, including impeccable phone manner.
- Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems simultaneously.
- Competitive pay and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Access to comprehensive training and resources.
We are a leading provider of technology services and solutions, partnering with clients to drive innovation and transformation. Our team of experts is dedicated to delivering exceptional results and exceeding client expectations.
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Centralized Support Specialist
3 weeks ago
Tempe, Arizona, United States TEKsystems Full timeJob DescriptionJob Title: Centralized Support Specialist IAbout the Role:We are seeking a highly skilled and compassionate Centralized Support Specialist to join our team. As a key member of our healthcare contact center, you will be responsible for managing phone and message inquiries from patients and their care partners.Key Responsibilities:• Respond to...
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Centralized Support Specialist
3 weeks ago
Tempe, Arizona, United States TEKsystems Full timeJob DescriptionJob Title: Centralized Support SpecialistJob Summary:We are seeking a highly skilled Centralized Support Specialist to join our team. As a Centralized Support Specialist, you will be responsible for managing phone and message inquiries from patients and those involved in their care, including insurance, billing inquiries, and appointment...
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Centralized Support Specialist I
2 days ago
Tempe, Arizona, United States TEKsystems Full timeJob Title: Centralized Support Specialist IAs a Centralized Support Specialist I at TEKsystems, you will play a vital role in providing exceptional customer service to patients and their care partners. This is a challenging and rewarding role that requires strong communication skills, attention to detail, and the ability to navigate complex healthcare...
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IT Support Specialist
1 day ago
Tempe, Arizona, United States Arizona Labor Force Full timeJob SummaryArizona Labor Force, Inc. is seeking a skilled IT Support Specialist to join our team at our corporate office in Tempe. As a leading provider of temporary employees for various industries, we are committed to delivering exceptional service and support to our clients. In this role, you will be responsible for installing, maintaining, and...
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Central Station Operations Specialist
3 weeks ago
Tempe, Arizona, United States Stallion Infrastructure Services Full timeCentral Station Operator Job DescriptionAt Stallion Infrastructure Services, we're seeking a skilled Central Station Operator to join our dynamic team. As a Central Station Operator, you'll play a critical role in monitoring customer alarm systems and providing daily customer support interactions.Key Responsibilities:Monitor and acknowledge video signals and...
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Central Station Operations Specialist
2 weeks ago
Tempe, Arizona, United States Stallion Infrastructure Services Full timeCentral Station Operator Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team of Central Station Operations professionals. As a Central Station Operator, you will be responsible for monitoring customer alarm systems and providing daily customer support interactions.Key Responsibilities:Monitor and acknowledge...
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Centralized Services Operations Manager
1 month ago
Tempe, Arizona, United States One Medical Full timeAbout One MedicalOne Medical is a leading healthcare organization that is revolutionizing the way patients receive medical care. Our mission is to provide high-quality, patient-centered care that is accessible, affordable, and enjoyable.The OpportunityWe are seeking a highly skilled and experienced Centralized Services Operations Manager to join our team. As...
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Central Station Operations Specialist
2 weeks ago
Tempe, Arizona, United States Stallion Infrastructure Services Full timeCentral Station Operator Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team of Central Station Operations professionals. As a Central Station Operator, you will be responsible for monitoring customer alarm systems and providing daily customer support interactions.Key Responsibilities:Monitor and acknowledge...
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Centralized Services Operations Manager
1 month ago
Tempe, Arizona, United States One Medical Full timeAbout One MedicalOne Medical is a pioneering healthcare organization dedicated to transforming the primary care experience. Our mission is to deliver exceptional health care to more consumers, employers, care team members, and health networks, achieving better health outcomes.The OpportunityWe are seeking a highly skilled Centralized Services Operations...
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Centralized Services Operations Manager
1 month ago
Tempe, Arizona, United States One Medical Full timeAbout One MedicalOne Medical is a pioneering healthcare organization that's revolutionizing the way people experience primary care. Our mission is to deliver exceptional health care to more consumers, employers, care team members, and health networks, achieving better health outcomes through seamless in-office and 24/7 virtual care services, on-site labs,...
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Central Plant Operations Manager
3 weeks ago
Tempe, Arizona, United States Arizona State University Full timeArizona State UniversityCentral Plant Operator Sr. - Tempe campusFDM FM Central Plant SSCampus: TempeJob SummaryFacilities Management is seeking a skilled Central Plant Operator Sr. to join our team at the Tempe campus. As a key member of our facilities team, you will be responsible for ensuring the efficient operation of our central plant, which provides...
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IT Support Specialist
3 weeks ago
Tempe, Arizona, United States TEKsystems Full timeJob Title: Sr. IT Support SpecialistWe are seeking a highly skilled and experienced Sr. IT Support Specialist to join our team at TEKsystems. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our executive-level employees.Key Responsibilities:Provide on-site deskside IT support for software,...
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Client Collections Specialist
2 weeks ago
Tempe, Arizona, United States Mindful Support Services Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Client Collections Specialist to join our team at Mindful Support Services. As a Client Collections Specialist, you will play a critical role in ensuring timely and accurate payment from our clients.Key ResponsibilitiesCommunicate with clients regarding outstanding balances and work with them...
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Peer Support Specialist
1 week ago
Tempe, Arizona, United States La Frontera Center Inc. Full timeJob Title: Peer Support SpecialistWe are seeking a highly motivated and compassionate Peer Support Specialist to join our team at La Frontera Center Inc. As a Peer Support Specialist, you will play a vital role in providing support and guidance to individuals in crisis, utilizing your lived experience to make a meaningful impact in the community.Job...
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Medical Support Specialist
4 weeks ago
Tempe, Arizona, United States Biolife Plasma Services Full timeAbout BioLife Plasma ServicesBioLife Plasma Services is a leading provider of plasma-based therapies, committed to improving the lives of patients with rare diseases. As a Medical Support Specialist, you will play a critical role in supporting plasma center operations and ensuring the highest level of customer service and quality.Job ResponsibilitiesEvaluate...
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IT Support Specialist
1 day ago
Tempe, Arizona, United States K2 Staffing Full timeJob SummaryWe are seeking a highly skilled IT Help Desk Support Specialist to join our team at a leading IT Solutions Company in the Phoenix, AZ area. As a Help Desk Support Specialist, you will be responsible for providing timely and effective support to end-users, troubleshooting technical issues, and ensuring the satisfaction of our clients.Key...
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Data Entry Specialist
3 weeks ago
Tempe, Arizona, United States Mindful Support Services Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Data Entry Specialist to join our team at Mindful Support Services. As a Data Entry Specialist, you will be responsible for processing and posting client payments, completing daily claims submissions, and collaborating with team members to meet department goals and daily...
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Service Support Specialist
2 weeks ago
Tempe, Arizona, United States General Parts Full timeService Support SpecialistUnlock Your Potential with General PartsWe are seeking a highly skilled Service Support Specialist to join our team at General Parts. As a key member of our branch, you will play a vital role in ensuring the smooth operation of our services.Key Responsibilities:Assist in creating work orders, maintaining billing notes, and inputting...
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Medical Support Specialist
4 weeks ago
Tempe, Arizona, United States Biolife Plasma Services Full timeAbout BioLife Plasma ServicesBioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Our mission is to provide high-quality plasma to patients with rare diseases, and we're looking for a Medical Support Specialist to join our team.Job DescriptionThe Medical Support Specialist will be responsible for determining donor eligibility,...
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IT Support Specialist
1 week ago
Tempe, Arizona, United States TEKsystems Full timeJob OverviewWe are seeking a highly skilled IT Support Specialist to join our team at TEKsystems. As a key member of our support team, you will be responsible for providing top-notch technical support to our employees working from home.Key Responsibilities:Provide expert-level technical support for network connectivity, hardware, and software issuesAssist...