IT Support Specialist

1 week ago


Tempe, Arizona, United States TEKsystems Full time
Job Overview

We are seeking a highly skilled IT Support Specialist to join our team at TEKsystems. As a key member of our support team, you will be responsible for providing top-notch technical support to our employees working from home.

Key Responsibilities:

  • Provide expert-level technical support for network connectivity, hardware, and software issues
  • Assist with the setup and configuration of home office equipment and software
  • Develop and maintain knowledge base articles and how-to guides for employees
  • Collaborate with hiring managers and new joiners to ensure a smooth onboarding process
  • Stay up-to-date with the latest technology trends and best practices

Requirements:

  • Strong background in network infrastructure and hardware/software support
  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in collaboration tools such as SharePoint, Zoom, and Teams

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a talented team of IT professionals

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