Central Station Operations Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team of Central Station Operations professionals. As a Central Station Operator, you will be responsible for monitoring customer alarm systems and providing daily customer support interactions.
Key Responsibilities:
- Monitor and acknowledge video signals and alarms from customers' video alarm systems
- Provide accurate information to the proper authorities by notifying appropriate points of contact of issues that arise
- Provide exceptional customer service and support to customers
- Effectively document customer interactions regarding incidents, account inquiries, and service requests
Requirements:
- Typing speed of 30 wpm
- Effective verbal and written communication skills
- Strong desire to learn and grow within a dynamic industry
- Professional appearance and demeanor
- Strong work ethic and attention to detail
- Commitment to providing exceptional customer service
What We Offer:
- Comprehensive on-the-job training
- No degree required
- Opportunity to work in a dynamic and growing industry
- Competitive hourly rate of $19.00
- Medical, dental, and vision insurance
- 401k matching
- PAID TIME OFF
About Us:
Stallion Infrastructure Services is an equal opportunity employer. We are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today
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