Patient Service Representative

7 days ago


Nicholasville Kentucky, United States Kentucky Orthopedic Rehab Team Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Kentucky Orthopedic Rehab Team. As a Patient Service Representative, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient records, and ensuring a smooth and efficient experience for all patients.

Key Responsibilities
  • Greet patients and families, register new patients, and provide information about their visit
  • Schedule patient appointments and manage patient records
  • Communicate with patients, providers, and insurance companies to resolve issues and obtain necessary information
  • Collect co-pays and manage patient payments
  • Provide patients with information about their next appointment and respond to requests for information
Requirements
  • High School Diploma or equivalent required
  • Experience in a clinical office environment preferred
  • Ability to type 40 words per minute
  • Physical ability to stand, walk, and lift up to 25lbs
  • Visual acuity and ability to speak and hear sufficiently to understand and give directions
What We Offer

We offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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