Client Support Specialist
4 weeks ago
SS&C Technologies is a leading provider of investment and financial services software. We are seeking a highly skilled Client Support Representative to join our team in San Francisco, CA.
About the Role:As a Client Support Representative, you will be responsible for providing exceptional customer service to our clients by resolving technical and product functionality inquiries via phone, web, and email. You will work closely with our global team to ensure the successful use of our solutions and deliver a high level of customer satisfaction.
Key Responsibilities:- Provide timely and effective support to clients via various communication channels
- Resolve technical and product-related issues through troubleshooting and problem-solving
- Collaborate with internal teams to ensure seamless delivery of our solutions
- Develop and maintain in-depth knowledge of our products and services
- Participate in training and professional development programs to enhance skills and knowledge
At SS&C Technologies, we offer a dynamic and supportive work environment, excellent training opportunities, and a competitive salary range of $70,000 to $80,000 per year. We are an equal employment opportunity employer and welcome applications from diverse candidates.
Please note that salary is determined by various factors, including relevant work experience, job-related knowledge, skills, abilities, business needs, and geographic regions.
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