Client Service Specialist

6 days ago


San Francisco, California, United States SourcePro Search, LLC Full time
{"title": "Client Service Specialist", "description": "Job Summary

We are seeking an experienced Client Service Specialist to join our team at SourcePro Search, LLC. This role will be responsible for providing exceptional client service and support to our clients.

Key Responsibilities
  • Maintain a consistent physical presence to facilitate an interactive and collaborative environment.
  • Coordinate legal practice tasks and projects, including finance/billing-related tasks, time and expense entry, and client presentations.
  • Coordinate with and delegate to Firm resources, including DPS, Williams Lea, Client Service Center, and practice support departments.
  • Prepare complex legal documents and correspondence, and file with appropriate courts or agencies.
  • Apply subject matter expertise in coordination of legal practice tasks and projects.
  • Coordinate support through the Finance Department, including editing and reviewing client bills, correcting time entry, and promoting time entry best practices.
  • Review and support of the client billing process, including proofreading, applying task codes, and maintaining consistency with billing protocols.
  • Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements.
Requirements
  • Associate's degree; Bachelor's degree (preferred).
  • At least 5 years of legal secretarial experience or relevant legal experience (preferred).
  • Corporate/Transactional experience (preferred).
  • Advanced ability to organize, prioritize, coordinate, delegate, and work as part of a team.
  • Advanced to Expert proficiency in rules of English grammar, spelling, and punctuation.
  • Advanced proficiency in MS Word, document editing/comparison applications, and MS Outlook.
  • Advanced knowledge of time keeping, expense processing, and legal billing.
  • Proven ability to function as a coordinator with other firm-wide departments with necessary communication skills.
", "lang_code": "en"}

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