Store Operations Manager

5 days ago

Spokane Washington, United States REI (Recreational Equipment Inc.) Full time
Job Description

Job Title: Store Operations Manager

Job Summary:

We are seeking a highly skilled Store Operations Manager to lead our retail store team. As a Store Operations Manager, you will be responsible for driving daily operations, managing a retail profit center, and creating a positive employee experience.

Key Responsibilities:

  • Develop and achieve short and long-term retail plans
  • Manage and delegate planned priorities to Sales Managers and Shop Service Managers
  • Create a positive employee experience focused on engagement and retention
  • Use store reports to identify strategies for improving metrics
  • Oversee store's profitability and financial budgeting
  • Monitor inventory levels, facilities, and other assets
  • Engage in local organizations and community events
  • Inspire a customer-centric culture by recognizing and rewarding team
  • Develop top performers and evaluate performance
  • Builds teams through effective employee development, involvement, and communication

Requirements:

  • 3-5 years of retail store management experience (preferred)
  • Enjoys communicating and building relationships, both inside and outside the organization
  • Open to feedback and other viewpoints in the spirit of supporting the business
  • Uses business understanding, innovative thinking, and sound judgment to solve problems
  • Makes solid recommendations by combining information from various sources
  • Produces quality work by setting effective goals and establishing priorities
  • Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress
  • Engages and influences others to accomplish worthwhile organizational goals

About REI:

At REI, we believe the outdoors is for all. We are committed to becoming a more inclusive and diverse organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life.

Benefits:

  • Generous employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off

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