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Assistant Store Manager

2 months ago

Washington, United States The General Store Inc Full time

Job Summary

The Assistant Store Manager is a key member of our team at The General Store Inc, responsible for ensuring exceptional customer service and driving sales and profitability in their store. This role requires strong leadership and communication skills, as well as the ability to work effectively with associates at all levels.

Key Responsibilities

  • Provide positive representation of the store and ensure a positive, professional, and safe work environment for all associates.
  • Assist the Manager in supervising the general operations of the department, including ordering and maintaining desirable product inventory levels to ensure department profitability.
  • Assist the Manager to ensure compliance with all practices, policies, and procedures necessary to manage inventory shrink and monitor shrink numbers.
  • Assist the Manager to direct preventative maintenance and repairs to maximize and protect all physical assets.
  • Assist the Manager with the responsibility for maintenance of back stock levels and ensure weekly price changes are being completed.
  • Assist the Manager to ensure daily, weekly, and monthly reports are being completed on time.
  • Assist the Manager to provide a clean and orderly sales floor, including end caps and ad goods merchandised.
  • Assist the Manager to ensure special orders, e-comm orders, and rain-checks are being completed properly.
  • Assist the Manager to ensure completion of tasks in a timely manner as described in weekly 1 on 1 with General Manager.
  • Assist the Manager to ensure achieve labor goal of 18% or less each month and achieve Inventory goal of 3.1 turns each year.
  • Assist store in achieving the average transaction goal for the year.
  • Assist the Manager to ensure the implementation of Store Support programs and assist with special projects within the district as set forth by their Manager, the General Manager/Owner.
  • Assist the Manager to ensure effective training and development of all associates and assist with the hiring, scheduling, reviewing, rewarding, and coaching of all department employees including management.
  • Assist the Manager to actively recruit and promote the advancement of store associates.

Requirements

  • High School or GED equivalent required; degree preferred. Completion of NHRA Advanced Course in Hardware Retailing recommended.
  • Must have previous retail management experience.
  • Standing, walking, lifting (up to 50 lbs.), and climbing.