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Store Operations Manager

2 months ago


Washington, United States Extra Space Storage Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Store Manager. As a key member of our store operations team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining the overall cleanliness and organization of our facility.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our clients, responding to their needs and concerns in a timely and professional manner.
  • Sales and Revenue Growth: Meet or exceed sales goals through unit rentals, unit insurance, and moving supplies.
  • Facility Maintenance: Maintain the cleanliness and organization of our facility, including sweeping, mopping, and changing light bulbs.
  • Team Collaboration: Work independently on daily tasks as well as cooperate with team members to achieve common goals.
  • Administrative Tasks: Perform administrative tasks, such as running errands and traveling to other store locations as needed.
Requirements
  • Customer-Facing Experience: 1+ year of customer-facing employment experience.
  • Computer Skills: Strong computer skills, including proficiency in software applications and technology.
  • Driver's License: Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • Education: High school diploma or GED equivalent.
About Us

Extra Space Storage is a leading provider of self-storage solutions, with over 3,600 stores nationwide. We offer a competitive compensation package, including a starting pay rate, monthly bonus opportunity, and benefits such as paid time off, health insurance, and a 401(k) match.