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Washington, Washington, D.C., United States Dolcezza Gelato Full timeAbout Dolcezza GelatoDolcezza Gelato is a renowned gelato and coffee company with a passion for delivering exceptional customer experiences. We're seeking a highly skilled and motivated Store Manager to join our team in Washington DC.Job SummaryWe're looking for a Store Manager who can lead our team to success by maintaining store standards, operations, and...
Store Operations Manager
2 months ago
Dolcezza Gelato is seeking a highly skilled and experienced Store Manager to lead our team at City Center, Washington DC. As a Store Manager, you will be responsible for maintaining store standards and operations, building a high-performing team, and providing exceptional customer service.
Key Responsibilities- Team Leadership: Manage and motivate a team of employees to achieve sales goals and provide excellent customer service.
- Store Operations: Maintain store standards, including cleanliness, inventory management, and visual merchandising.
- Customer Service: Ensure that customers receive exceptional service and have a positive experience in our store.
- Inventory Management: Manage inventory levels, including ordering and receiving stock, to ensure that the store is fully stocked and that inventory levels are optimized.
- Financial Management: Manage store finances, including cash handling, sales reporting, and inventory tracking.
- Marketing and Promotions: Develop and implement marketing and promotional plans to drive sales and increase customer engagement.
- Training and Development: Provide training and development opportunities to employees to ensure that they have the skills and knowledge needed to succeed in their roles.
- Experience: 2+ years of retail management experience, preferably in a gelato or coffee shop environment.
- Skills: Excellent customer service skills, strong leadership and communication skills, and the ability to work in a fast-paced environment.
- Education: High school diploma or equivalent required; associate's or bachelor's degree in business or a related field preferred.
- Competitive Salary: $55-65k/year salary depending on experience and qualifications.
- Benefits Package: Health insurance, 3 weeks of paid time off, and a $1500 yearly bonus on your official Dolcezza Management birthday.
- Professional Development: Opportunities for professional development and growth within the company.
