Front Desk Representative

4 days ago


Johns Island, United States The Dunlin Full time
{"title": "Front Desk Agent", "description": "Key Responsibilities
  • Provide exceptional customer service by greeting guests, facilitating smooth check-in/check-out processes, and offering information about hotel services and amenities.
  • Handle room reservations, confirm guest details, assign rooms, and communicate special requests or accommodations to relevant departments.
  • Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department.
  • Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests.
Requirements
  • 1 year of experience in a similar role
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks efficiently
  • Familiarity with hotel management systems and basic computer skills
Benefits
  • Competitive hourly rate of $17.50
  • Free parking and team member cafeteria
  • Holiday pay and team member stay program
  • 50% off food and beverage, plus spa services

The Dunlin is a dynamic and customer-focused organization that values its team members. As a Front Desk Agent, you will be the face of our hotel, providing a warm and welcoming experience for our guests. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}



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