Housing Support Specialist

2 weeks ago


Madison, Wisconsin, United States Porchlight, Inc. Full time
Housing Support Specialist

The Housing Support Specialist is responsible for delivering tailored one-on-one guidance and referral services to individuals residing in the shelter, while also ensuring that all necessary program documentation is accurately maintained for each client. This role involves conducting enrollments for new clients and actively engaging with both new and returning individuals to assist them in securing stable housing.

Key Responsibilities:
  • Fosters a welcoming atmosphere for both new and returning clients.
  • Collaborates effectively as part of the shelter team.
  • Treats clients with dignity and professionalism.
  • Works alongside the Shelter Manager to identify clients who may require additional assistance.
  • Conducts enrollments for new clients and updates records for returning individuals.
  • Meets with clients to establish goals and provide referrals to relevant programs and resources.
  • Engages in proactive problem-solving to ensure a safe environment.
Qualifications:
  • Genuine commitment to assisting individuals experiencing homelessness.
  • Ability to effectively manage challenging behaviors.
  • Proficient in computer usage and database management.
  • Familiarity with local resources for housing, employment, and support services.

Join Porchlight, Inc. and contribute to a mission focused on reducing barriers to housing and services for those in need. Our core values emphasize diversity, racial equity, and the importance of confidentiality in all interactions. If you are passionate about making a positive impact in the community, we encourage you to consider this opportunity.



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