Cash Operations Supervisor
1 week ago
At Loomis, we are dedicated to ensuring the seamless flow of cash throughout financial institutions and retail businesses across the United States. With nearly 200 branches, our commitment to employee growth and satisfaction is evident, as many of our leaders began their careers in entry-level positions. We recognize that our work can be demanding, but those who have been with us for years attest that with ambition and a willingness to learn, Loomis is the ideal workplace. Join our team today
Key Responsibilities
- Manage and optimize daily scheduling and routing operations.
- Oversee and coordinate dispatch and route functions.
- Monitor and control operational costs effectively.
- Ensure employee, vehicle, and facility safety through comprehensive training and policy enforcement.
- Maintain the security of cargo and terminals via rigorous training and monitoring.
- Investigate incidents and manage necessary documentation.
- Foster customer service excellence among operational staff.
- Address customer inquiries and resolve complaints promptly.
- Collaborate with sales, other branches, and departments, as well as vendors and carriers.
- Manage overtime and employee vacation schedules to maintain operational efficiency.
- Engage in short and long-term operational planning to achieve branch objectives.
- Communicate effectively with all employees to address and resolve issues swiftly.
- Complete additional responsibilities as assigned by management.
- Possess knowledge of transit vault, coin vault, and cash management systems.
- Consult with the Operations/Branch Manager for daily guidance.
- Conduct training, counseling, and evaluations of team members.
- Maintain regular communication with customers.
- Coordinate with sales and administration regarding service updates and payroll matters.
- Assume additional responsibilities in the absence of the Operations/Branch Manager.
- Direct operations to align with broader branch goals while adhering to policy guidelines.
- Manage vault operations, including scheduling and procedural enforcement.
- Ensure branch profitability through quality and efficient operations.
- Implement effective risk management strategies to minimize losses.
- Establish safety programs to reduce damages and injuries.
- Exhibit high standards of safety, security, and operational effectiveness.
- Lead by example, modeling appropriate behaviors and monitoring team needs.
- Encourage self-development and training for all team members.
- Analyze complex situations to determine appropriate actions and resolutions.
- Ensure accurate daily balancing of the vault for each shift.
- Complete tasks in a timely manner.
Additional Information
- Job Family: Exempt
- Job Function: Operations
- Pay Type: Salary
- Minimum Hiring Rate: $84,000.00
- Maximum Hiring Rate: $88,000.00
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