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Finance Operations Supervisor

2 months ago

Dallas, Texas, United States Sheraton Suites Dallas Market Cente Full time

Job Overview:

The Finance Operations Supervisor is tasked with ensuring the efficient management of financial data and accounting processes. This role requires familiarity with standard operating procedures related to Human Resources and Loss Prevention, as well as adherence to the established guidelines of Aimbridge Hospitality.

Management-level personnel are expected to dedicate sufficient time each workday to fulfill their responsibilities. For non-exempt employees, overtime is applicable and calculated accordingly.

Key Qualifications:

  • Associate's degree with a minimum of 3 years of relevant experience; or a Bachelor's degree with at least 1 year of related experience; or a minimum of 5 years of progressive experience in the hospitality sector.
  • Proficiency in Windows operating systems, with the ability to manipulate spreadsheets, draft memos and reports, and troubleshoot basic PC issues.
  • Prior supervisory experience is essential.
  • Ability to communicate information and ideas clearly and effectively.
  • Capability to evaluate and choose among various courses of action swiftly and accurately.
  • Ability to thrive in high-pressure environments.
  • Proficient in problem-solving, including anticipating, preventing, identifying, and resolving workplace issues.
  • Skilled in assimilating complex information from various sources and adjusting it to meet specific needs.
  • Effective listening skills to understand, clarify, and resolve concerns raised by colleagues and guests.
  • Competent in handling financial data and performing basic arithmetic functions.

Core Responsibilities:

  • Maintain regular attendance in line with Aimbridge Hospitality standards as dictated by scheduling needs.
  • Uphold high standards of personal appearance and grooming, including compliance with the Aimbridge Hospitality dress code.
  • Engage with guests and employees in a friendly, attentive, and service-oriented manner.
  • Foster a warm and welcoming atmosphere at all times.
  • Adhere to Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Understand the organizational structure of Aimbridge Hospitality Hotels and the functions of each department.
  • Supervise the General Cashier's responsibilities, ensuring accurate daily reconciliations of financial transactions.
  • Maintain the over/short log and control all cashier banks within the hotel.
  • Process all city ledger payments daily as per the Daily Mail Cash Receipts (DMCR).
  • Prepare bank deposits, due backs, and change orders in accordance with Aimbridge Hospitality standards.
  • Manage accounts receivable billing on a daily basis.
  • Oversee the hotel’s credit policy and maintain a thorough understanding of receivables.
  • Conduct credit meetings bi-monthly with management.
  • Maintain records of approved direct billing accounts.
  • Handle returned checks and credit card chargebacks per Aimbridge Hospitality standards.
  • Perform monthly accounts receivable balancing.
  • Manage the Special Operating Account and Petty Cash Fund according to established standards.
  • Process invoices using Purchase Order and Checkbook Accounting procedures.
  • Ensure timely submission of hotel invoices to Corporate Accounts Payable.
  • Conduct daily income audits to ensure accuracy in financial reporting.
  • Reconcile credit card transactions daily.
  • Prepare and submit the Corporate Flash Report as per the monthly accounting calendar.
  • Complete monthly checklists and submit month-end packages according to the accounting calendar.
  • Monitor the work of Guest Services and Night Audit agents for compliance with accounting procedures.
  • Train Night Auditors on their accounting responsibilities.
  • Process bi-weekly payroll and ensure timely transmission.
  • Ensure new hire paperwork and employee changes are processed promptly.
  • Generate weekly productivity reports as required.
  • Calculate worked hours for payroll purposes.
  • Ensure all associates maintain a courteous and helpful demeanor towards guests and colleagues.
  • Comply with state and local laws affecting payroll and taxes.
  • Record employee benefit requests and monitor usage.
  • Foster professional relationships and open communication with management and staff.
  • Be familiar with Aimbridge Hospitality's SOPs in Accounting, Human Resources, and Loss Prevention.
  • Participate in weekly staff meetings and provide training as needed.
  • Maintain confidentiality of sensitive information.
  • Operate hotel systems in accordance with Aimbridge Hospitality standards.
  • Perform additional duties as assigned by management.