Receptionist for Medical Office

2 weeks ago


Southfield, Michigan, United States Ascension Full time
Position Overview

The role of the Front Desk Clerk is essential in providing exceptional customer service and administrative support within a healthcare environment. This position requires a friendly demeanor and strong organizational skills to assist patients and visitors effectively.

Key Responsibilities
  • Welcome patients and guests, managing the check-in and check-out processes while ensuring all necessary documentation is completed accurately.
  • Verify and secure insurance authorizations and manage medical record release requests, as well as schedule and confirm patient appointments.
  • Accurately enter, review, and submit charges for medical services rendered, ensuring co-payments are collected and daily financial reports are reconciled.
  • Provide comprehensive clerical support to the designated department, maintaining a smooth operational flow.
Qualifications

Education:

  • A high school diploma or equivalent is required, or at least one year of relevant experience in a similar role.
Preferred Experience

Prior experience in a medical office setting is highly desirable, as it contributes to a better understanding of the responsibilities associated with this position.

Benefits Overview

We offer a competitive benefits package that includes:

  • Paid time off (PTO)
  • Multiple health insurance options and wellness programs
  • Retirement plans with employer matching
  • Disability insurance (both long-term and short-term)
  • Employee assistance programs (EAP)
  • Parental leave and adoption support
  • Tuition reimbursement opportunities
  • Community engagement initiatives

*Please note that benefits and eligibility may vary by position, and certain exclusions may apply. Actual compensation will depend on various factors including role, education, experience, and qualifications.



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