Digital Strategy Director

4 weeks ago


Raleigh, North Carolina, United States First Horizon Bank Full time

Job Summary

We are seeking a highly skilled Director of Digital Strategy to lead our Digital Banking team in shaping the future of our consumer and small business digital solutions. This individual will be responsible for developing and executing a comprehensive digital strategy that aligns with business goals and customer needs.

Key Responsibilities

  • Develop and execute a digital strategy that drives business growth and customer engagement.
  • Oversee team processes and ensure smooth execution of initiatives across the Digital Banking team.
  • Manage the collection, analysis, and reporting of digital metrics to drive data-informed decisions.
  • Set clear OKRs to ensure product success and measurable business outcomes.
  • Cross-functional collaboration: Work closely with teams across Technology, Business, and other departments to drive alignment and execution of strategic initiatives.
  • Planning: Lead the development and communication of multi-year digital plans.
  • Risk and Compliance: Ensure product compliance with regulatory standards and manage risks effectively.
  • Team Leadership: Manage and develop talent within the digital strategy team, fostering a culture of continuous improvement and high performance.

Qualifications

  • 7-10+ years of management experience in strategy, consulting, or product management.
  • 5+ years of managerial experience.
  • Experience in financial services preferred.
  • Experience with digital strategy and/or digital product management.
  • Strong customer focus and ability to translate insights into product vision.
  • Proven experience in developing and executing strategic plans.
  • Ability to work with senior executives and align large teams around a strategic vision.
  • Familiarity with Agile methodologies and product development lifecycles.
  • Excellent communication and leadership skills, capable of managing stakeholders at all levels.

About Us

First Horizon Bank is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.



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