Customer Service Representative

2 weeks ago


La Vergne, Tennessee, United States Ingram Content Group Full time
Customer Relations Representative

At Ingram Content Group, we're seeking a highly skilled Customer Relations Representative to join our team in LaVergne, TN. As the primary contact point for customers, you'll be responsible for providing efficient processing of all customer orders, including resolving problems with shipments and return authorizations.

Key Responsibilities:
  • Verify each order for accuracy and format
  • Work with customers to resolve any discrepancies and obtain correct Purchase Orders
  • Serve as the primary contact for customers seeking product or publisher information
  • Provide support for Worktext fulfillment orders
  • Issue return authorizations for customer returns and call tags for pickup of product shipped in error
  • Notify customers of order status
Requirements:
  • High School Diploma or equivalent
  • 6 months prior work experience in order entry or filing
  • 1 year in at least one previous job
  • 1 year work experience in an office environment and customer service
Perks and Benefits:
  • A highly competitive compensation package with generous benefits
  • 10 vacation days & 10 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about helping publishers succeed and have a strong customer service background, we'd love to hear from you.



  • La Vergne, Tennessee, United States Randstad Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at a leading Pharmaceutical Industry company. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer customer calls and respond to...


  • La Vergne, Tennessee, United States Volt Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Enter...


  • La Vergne, Tennessee, United States The ICEE Company Full time

    Job Title: Customer Service RepresentativeThe ICEE Company is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling various data entry tasks, providing updates to customers, and submitting repair quotes through customer web portals.Key...


  • La Vergne, Tennessee, United States The ICEE Company Full time

    Job Title: Customer Service RepresentativeThe ICEE Company is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling various data entry tasks, providing updates to customers, and submitting repair quotes through customer web portals.Key...


  • La Vergne, Tennessee, United States National Distribution and Contracting Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at National Distribution and Contracting. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, processing orders, and resolving issues in a timely and professional manner.Key ResponsibilitiesProcess...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    {"h1": "Customer Relations Representative", "p": "At Ingram Content Group, we are seeking a highly organized and detail-oriented Customer Relations Representative to join our team in LaVergne, TN. As the primary contact for customers, you will be responsible for processing orders, resolving issues, and providing exceptional customer...


  • La Vergne, Tennessee, United States Elite Staffing Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Elite Staffing Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Interface: Interact with customers, sales,...


  • La Vergne, Tennessee, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at a leading Pharmaceutical Industry company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...


  • La Vergne, Tennessee, United States Elite Staffing Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Elite Staffing Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Interface: Interact with customers, sales,...


  • La Vergne, Tennessee, United States ic-ee Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at ICEE. As a key member of our Customer Service Department, you will be responsible for handling various data entry tasks, including inputting work order details, technician completion...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Customer Relations RepresentativeAt Ingram Content Group, we're seeking a highly skilled Customer Relations Representative to join our team in LaVergne, TN. As the primary contact point for customers, you'll be responsible for providing efficient processing of all customer orders, including resolving problems with shipments and return authorizations.Key...


  • La Vergne, Tennessee, United States Coats Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional assistance to our valued customers, addressing their inquiries, and resolving issues in a timely and...


  • La Vergne, Tennessee, United States Wise Staffing Full time

    Customer Service RepresentativeWise Staffing is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will play a critical role in ensuring the order management process runs smoothly and efficiently.Key Responsibilities:Enter and follow up on orders in our Oracle system.Deliver exceptional customer...


  • La Vergne, Tennessee, United States The ICEE Company Full time

    Job SummaryThe ICEE Company is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling service calls, inputting work order details, and providing updates to customers.Key Responsibilities:Input work order details into internal call entry...


  • La Vergne, Tennessee, United States Raising Cane's Full time

    Job Title: Customer Relations RepresentativeWe are seeking a highly organized and detail-oriented Customer Relations Representative to join our team at Ingram Content Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders, and resolving customer inquiries in a timely and...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Customer Relations RepresentativeIngram Content Group is seeking a highly skilled Customer Relations Representative to join our team in LaVergne, TN. As a key member of our Tennessee Book Company team, you will serve as the primary contact point for customers, providing efficient processing of all customer orders and resolving any issues that may arise.Key...


  • La Vergne, Tennessee, United States Adecco US, Inc. Full time

    Adecco US, Inc. is currently assisting a great client in their search for a skilled Customer Service Representative in a dynamic and fast-paced environment.**Key Responsibilities:**Provide exceptional customer service and support via phone and email.Enter customer orders and process returns in a timely and accurate manner.Monitor and respond to customer...


  • La Vergne, Tennessee, United States The ICEE Company Full time

    Job SummaryThe ICEE Company is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Customer Service Department, you will be responsible for handling various data entry tasks, providing exceptional customer service, and working collaboratively with our team to ensure seamless service delivery.Key...


  • La Vergne, Tennessee, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a caring company culture? Consider becoming a U-Haul Customer Care Representative (CCR). As a CCR, you will be responsible for U-Box containers and ensuring that customers receive friendly and courteous service.Key Responsibilities:Operate a flatbed truck and...


  • La Vergne, Tennessee, United States Wise Staffing Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Wise Staffing Group. As a key member of our sales team, you will play a critical role in ensuring the smooth and efficient order management process.Key ResponsibilitiesOrder Entry and Follow-up: Accurately enter and follow up on orders in our Oracle system to...