Guest Services Representative
1 week ago
Position: Guest Services Representative
Location: Courtyard by Marriott
Overview:
As a Guest Services Representative, you will be the first point of contact for our guests, embodying the essence of exceptional hospitality. Your role is crucial in creating a welcoming atmosphere and ensuring a memorable experience for all visitors.
Key Responsibilities:
- Deliver outstanding service to guests both in person and via phone.
- Efficiently manage check-in and check-out processes using computer systems.
- Handle financial transactions with accuracy and confidence.
- Address guest inquiries and resolve issues promptly, showcasing problem-solving skills.
Essential Qualifications:
To excel in this position, you should possess:
- Strong communication skills in English, both written and verbal.
- Proficiency in using computers and various software applications.
- The ability to stand for extended periods and occasionally lift items up to 20 pounds.
Benefits:
We offer a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401-K Plan
- Professional Development Opportunities
- Travel Discounts
About Us:
At Courtyard by Marriott, we pride ourselves on providing a comfortable and inviting environment for our guests. Our hotel features modern amenities and is conveniently located near local attractions, ensuring a pleasant stay for both business and leisure travelers.
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