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Customer Service Representative

2 months ago

Westbury, New York, United States TD Bank N.A Full time

Job Summary:

The Retail Banker I is a key role at TD Bank N.A. that requires a Customer liaison to deliver the bank's Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding banking solutions and needs.

This role contributes to the achievement of Banker, Retail, Spanish, Bilingual, Customer Service, and Customer Experience goals.

Key Responsibilities:

  • Provide financial expertise and consultative advice to Customers to meet their banking needs.
  • Utilize financial knowledge to identify and recommend banking solutions that meet Customer needs.
  • Develop and maintain strong relationships with Customers to deliver exceptional Customer Service.
  • Contribute to the achievement of Banker, Retail, Spanish, Bilingual, Customer Service, and Customer Experience goals.

Requirements:

  • Strong financial knowledge and expertise.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong analytical and problem-solving skills.