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Guest Services Supervisor

2 months ago


Westbury, New York, United States Chartwell Hospitality Full time

Position: Front Office Supervisor

Location: Managed by Chartwell Hospitality

Overview:

As the Front Office Supervisor, you will be responsible for overseeing the Front Office operations to ensure exceptional service delivery and operational efficiency. Your role will involve addressing guest and group requirements while resolving challenges with poise and professionalism.

Key Responsibilities:

  • Supervise Front Office staff, fostering a motivated and high-performing team environment.
  • Lead by example, empowering team members and providing coaching throughout their career journey.
  • Act as Manager on Duty as needed, ensuring smooth operations.

Qualifications:

Applicants should possess two to three years of experience in a similar role within the hospitality sector. A solid understanding of hotel operations and supervisory experience is essential. Strong verbal and written communication skills in English are required, with proficiency in a second language being advantageous. Candidates must be adept at handling financial transactions and have a working knowledge of Microsoft Office and Excel.

Benefits:

  • Travel and hotel discounts
  • Medical, Dental, and Vision Insurance
  • Life and Supplemental Insurance
  • Short/Long Term Disability
  • 401-K Plan
  • Opportunities for Professional Development
  • Competitive Salary with Incentives

About Chartwell Hospitality:

Chartwell Hospitality is dedicated to providing outstanding service and creating memorable experiences for our guests. We pride ourselves on our commitment to excellence and our supportive work environment.