Patient Services Coordinator
1 week ago
Responsibilities:
* Coordinate and participate in daily clinic preparation, including patient identification, patient check in/out, charge posting, cash management, and patient appointment scheduling.
* Provide exceptional customer service to patients, families, and healthcare providers.
* Maintain accurate and up-to-date patient records, including registration, account set-up, and demographic information.
* Collaborate with healthcare teams to ensure seamless patient care and communication.
* Develop and maintain strong relationships with patients, families, and healthcare providers to ensure high-quality patient care.
Requirements:
* Associate's degree in a related field or three years of experience in an office/customer service environment.
* Successful completion of medical terminology course within one year of start date.
* Previous public contact position, basic computer skills, and experience using fax machine, copier, and other general office equipment.
* Strong communication skills, ability to observe high standards of confidentiality, and ability to prioritize and complete tasks under stressful conditions.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
At Carle Foundation Hospital, we are committed to providing a work environment that is inclusive, respectful, and supportive of all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Effective September 20, 2021, the COVID-19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.", "requirements": "Associate's degree in a related field or three years of experience in an office/customer service environment. Successful completion of medical terminology course within one year of start date. Previous public contact position, basic computer skills, and experience using fax machine, copier, and other general office equipment. Strong communication skills, ability to observe high standards of confidentiality, and ability to prioritize and complete tasks under stressful conditions.", "benefits": "Competitive salary, comprehensive benefits package, and opportunities for professional growth and development."}
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