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Patient Services Coordinator

2 months ago


Urbana, Illinois, United States Carle Foundation Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Carle Foundation Hospital. As a key member of our Brain and Spine Clinic, you will be responsible for coordinating daily clinic preparation, patient identification, and appointment scheduling.

Key Responsibilities
  • Coordinate and participate in daily clinic preparation, including patient identification, check-in, and charge posting
  • Manage patient appointment scheduling, registration, and account setup
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely manner
  • Collaborate with healthcare teams to ensure seamless patient care
  • Stay up-to-date on insurance coverage rules and regulations
Requirements
  • Associate's degree in a related field or 3 years of experience in an office/customer service environment
  • Successful completion of medical terminology course within 1 year of start date
  • Previous public contact position, basic computer skills, and experience with general office equipment
What We Offer

As a Patient Services Representative at Carle Foundation Hospital, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.