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We are seeking a highly motivated and customer-focused Customer Service Supervisor to join our team at Rite Aid. As a key member of our store operations team, you will be responsible for providing exceptional customer service, supervising store associates, and contributing to the overall success of our store.
Key Responsibilities- Supervise and Support Store Associates: Provide guidance and support to store associates to ensure they are meeting customer needs and performing daily tasks efficiently.
- Assist Customers with Shopping Needs: Respond to customer inquiries, resolve issues, and provide product information to ensure a positive shopping experience.
- Manage Store Operations: Oversee daily store operations, including receiving and stocking merchandise, maintaining store appearance, and ensuring a safe and clean environment for customers and associates.
- Perform Administrative Tasks: Count and reconcile cash register drawers, prepare deposits, and order change from the bank.
- Develop and Implement Operational Processes: Design a monthly schedule and assign work to foster an efficient and effective workflow.
- Education and Experience: High school diploma or general education degree (GED) required; at least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
We offer a competitive salary, generous paid time off, 401K matching, and career growth opportunities. Our goal is to create an environment that inspires and motivates our associates to reach their full potential. We support personal growth and achievements, and we are dedicated to creating an experience for all our associates that is easy, exciting, and engaging.
