Underwriting Account Service Associate
4 weeks ago
Zurich North America is currently seeking an Underwriting Account Service Associate to join the National Accounts - Construction Underwriting team. As an Underwriting Account Service Analyst, you will support and work closely with experienced Underwriters in the review and analysis of risks.
You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and continue to grow your career.
This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week.
You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents.
Key Responsibilities:
- Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
- Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
- Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
- Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager.
- Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications:
- Bachelors degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
- Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
- High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Preferred Qualifications:
- Insurance industry knowledge
- Knowledge of processing, rating and policy management systems used in the insurance industry
- Strong verbal and written communication skills
- Superior skills in relationship building, active listening with customers and coworkers
- Customer service experience
- Enjoys working with details and providing accurate data in a timely manner
- Self-directed to meet deadlines
- Multi-tasking skills
Compensation:
The hourly range for this position is $37.40. Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience.
Zurich is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
About Zurich:
Zurich is a leading global insurance company that provides a wide range of insurance solutions and risk management products and services to businesses and individuals. We have over 150 years of experience managing risk and supporting resilience.
We are committed to creating a workplace where our employees feel valued, respected, and empowered to make a difference. We offer a comprehensive employee benefits package, competitive compensation, and opportunities for career growth and development.
Join us in building a brighter future for our colleagues, our customers, and the communities we serve.
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